Celent Report: Harnessing the Benefits of AI in Payments

In areas such as risk, fraud, and compliance, the use of artificial intelligence (AI) has been commonplace for years. The success of these initiatives, and the potential to unlock further benefits, is driving further investment in this area in 2024, with Generative AI (GenAI) attracting particular interest.

Financial tech analyst Celent have conduct a report which dives into how AI is currently being used in the banking industry today, and the key use cases for AI on payments.

Download the report to learn how you can improve agility, automate workflows, and increase developer productivity. Report highlights: 

• Advanced analytics, intelligent automation, and AI technologies lead the investment agenda in 2024
• 58% of banks are evaluating or testing Generative AI in some capacity while a further 23% have projects underway
• A lack of developer capacity and technology limitations are the two biggest inhibitors to payment product innovation