Checklist: How to find a third-party maintenance (TPM) provider

Are you looking for an alternative to OEM data center maintenance but unsure where to begin? Use this third-party maintenance checklist to guide you toward a reliable partner that meets your needs.

You have options for your data center hardware maintenance. While you could spend tens of thousands on new equipment or sign an OEM post-warranty contract, consider leveraging third-party maintenance (TPM) for your support needs.

An alternative to traditional OEM maintenance, TPM offers comprehensive support for your server, storage and network equipment. With a TPM provider, you can expect 30–70% savings over OEM pricing and around-the-clock service.

When evaluating your data center’s hardware needs, use this third-party maintenance provider checklist for recommendations on what you should look for in a provider:

Overall experience in data center maintenance
Service level and engineer response
Quality hardware and parts
Communication and service flexibility
Investment in your organization’s long-term success

Explore the checklist now to find the best support for your business demands.